Privacy Policy

Portx Infotech Private Limited ("we", "us", or "our") operates Vespo, an AI-powered search application for Shopify stores. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application.

1. Information We Collect

1.1 Store Information

When you install Vespo, we collect:

• Store name and domain
• Store owner email address
• Product catalog data (titles, descriptions, images, prices, variants)
• Collection and category information

1.2 Usage Data

We automatically collect:

• Search queries made through Vespo
• Number of searches performed
• Products viewed and clicked
• App usage statistics

1.3 Customer Data

We do not collect personal information from your store's customers. Search queries are processed anonymously and are not linked to individual customer identities.

2. How We Use Your Information

We use the collected information to:

• Provide and maintain the Vespo search service
• Index your product catalog for AI-powered search
• Generate search analytics and insights
• Improve our algorithms and service quality
• Communicate with you about your account and updates
• Process billing and subscription management

3. Data Storage and Security

Your data is stored securely on cloud infrastructure with industry-standard encryption. We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

4. Data Sharing

We do not sell your data. We may share information with:

• Service providers who assist in operating our application (hosting, analytics)
• AI service providers for processing search queries (data is anonymized)
• Legal authorities when required by law

5. Data Retention

We retain your data for as long as your account is active. Upon app uninstallation, we will delete your product catalog data within 30 days. Anonymized usage statistics may be retained for analytical purposes.

6. Your Rights

You have the right to:

• Access your data
• Request data correction
• Request data deletion
• Export your data
• Withdraw consent

7. Cookies and Tracking

Vespo uses essential cookies for authentication and session management. We do not use tracking cookies or third-party advertising cookies.

8. Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at: