Terms of Service

These Terms of Service ("Terms") govern your use of Vespo, an AI-powered search application for Shopify stores, operated by Portx Infotech Private Limited ("we", "us", or "our"). By installing or using Vespo, you agree to these Terms.

1. Acceptance of Terms

By installing Vespo from the Shopify App Store, you agree to be bound by these Terms. If you do not agree, please do not install or use our application.

2. Description of Service

Vespo provides AI-powered conversational search functionality for Shopify stores. Our service includes:

• Product catalog indexing and search
• Natural language query processing
• Search analytics and insights
• Customizable search widget

3. Account and Registration

To use Vespo, you must have a valid Shopify store. You are responsible for maintaining the security of your Shopify account credentials and for all activities that occur under your account.

4. Subscription and Billing

4.1 Plans and Pricing

Vespo offers multiple subscription plans including a free tier. Paid plans are billed monthly through Shopify's billing system. Current pricing is available on our website and within the app.

4.2 Usage Limits

Each plan includes specific limits for products and searches. If you exceed your plan limits, you may need to upgrade to a higher plan or pay overage charges as specified in your plan details.

4.3 Plan Changes

You may upgrade or downgrade your plan at any time. Changes take effect at the start of your next billing cycle.

5. Acceptable Use

You agree not to:

• Use the service for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the service
• Use automated systems to abuse the service
• Resell or redistribute our service without permission
• Use the service to index prohibited or illegal content

6. Intellectual Property

Vespo and its original content, features, and functionality are owned by Portx Infotech Private Limited and are protected by intellectual property laws. You retain ownership of your product data and content.

7. Data and Privacy

Your use of Vespo is also governed by our Privacy Policy. By using our service, you consent to the collection and use of information as described therein.

8. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted service. We may perform maintenance or updates that temporarily affect availability. We will provide notice when possible for planned maintenance.

9. Limitation of Liability

To the maximum extent permitted by law, Portx Infotech Private Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of Vespo.

10. Disclaimer of Warranties

Vespo is provided "as is" without warranties of any kind, either express or implied. We do not warrant that the service will be error-free or uninterrupted.

11. Termination

You may terminate your use of Vespo at any time by uninstalling the app from your Shopify store. We may suspend or terminate your access if you violate these Terms or for any other reason with reasonable notice.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes via email or through the app. Continued use after changes constitutes acceptance of the new Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

14. Contact Us

If you have questions about these Terms, please contact us at: